Here you can read about the privacy rules that apply when you buy car care products from us.
Are you interested in how your personal information is protected in this online store?
Below you will be able to read how we in * name of your online store * handle personal information, as well as get information about your rights as registered with us. We hope you find what you are looking for here. You can of course also contact us, if you have questions about our processing of your information. We are concerned about security and transparency in this area, and we take your inquiries seriously!
Name: * Enter the name of the company
Contact person: * Fill in the name of the contact person in the company *
Telephone: * Fill in the person’s telephone number *
E-mail: * Enter the person’s e-mail address *
Address: * Fill in the company’s contact or postal address *
WHY DO WE PROCESS PERSONAL INFORMATION?
We collect and process personal information in order to offer visitors to our websites the services and products they request. We also want to offer better and more relevant content to the individual customer, as well as create good and long-lasting relationships with our existing customers.
When do we process personal data?
Below you will find a list of when and how we process personal data in the individual cases. Note that all processing is based on consent, with the exception of the collection of data at the time of purchase, where certain information must be provided in order to complete the purchase. In this case, the basis for processing is the conclusion of an agreement.
Where: The online store’s newsletter
What is stored: Email address.
Use of personal information: To send out newsletters.
Storage time: Indefinitely. Until you unsubscribe from the newsletter or request deletion.
Basis for treatment: Consent.
Security: The information is stored on a secure server. Contact us for further information on safety.
Data processor (third party): * Fill in the newsletter provider , if you use this. Examples can be «Mailmojo», «Mailchimp» or others. If you do not use this, this point can be removed *.
Buy in the online store:
Where: At the store’s checkout / checkout
What is stored: First name, surname, telephone number, e-mail, street address, postcode, place, item name, number of items, shipping options selected, name of selected payment method (eg Klarna Invoice) and price are also stored. Birth and social security number required only when using financing services, and is not stored in the online store. Birth and social security numbers are collected and processed only by the payment provider. Company name, organization number and contact person are required for company purchases.
Use of personal information: To complete a purchase in this online store, name, address and contact information are required for completing payment and sending goods, as well as sending out invoices where selected. The contact information can also be used to contact the buyer in connection with the purchase. Birth and personal identity numbers are used by the financing provider to be able to perform a credit check in connection with the use of invoices and financing services. The information will also be used for accounting purposes. Storage time: The personal information is stored in accordance with the Accounting Act, and normally for 10 years after the end of the financial year. If an agreement on an extra guarantee on the item has been entered into, the information will be stored as long as the guarantee is valid, but not shorter than 10 years.
Basis for processing: Necessary for entering into an agreement / purchase and for bookkeeping.
Security: The information is stored on a secure server. Contact us for further information on safety.
Data processor (third party): * Fill in all active payment providers, shipping providers and accounting programs and other services you use in the store that handle data the customer provides when purchasing *
Contact form / customer inquiries:
Where: Contact form in online store
What is stored: First name, last name, telephone number, e-mail + inquiry.
Use of personal information: The information is used to be able to respond to your inquiry. If you have previously submitted an inquiry registered with the same name, telephone number or e-mail address, we will be able to see your inquiry history. We do this to be able to answer your questions better, especially if they are related to previous inquiries or purchases.
Storage time : The information associated with your inquiries is stored for as long as is necessary to be able to answer your inquiries.
Basis for treatment : Consent. Security: The information is stored on a secure server. Contact us for further information on safety.
Data Processor (Third Party): * Enter the email provider you use for corporate email. Customer inquiries via the contact form in your store are sent to this e-mail account. Examples of email accounts can be Gmail (Google), Outlook (Microsoft) or others *
Creating a customer profile in the online store:
Where: Under “My account / create customer”
What is stored : First name, last name, address, telephone number, password and e-mail address.
Use of personal information : The information is used to create a customer profile for you. In your customer profile, you can see purchases you have made in the store, as well as edit and customize personal information you have provided to us. You can also sign up for newsletters on your customer profile.
Storage time : The information associated with your customer profile is stored until you request that it be deleted.
Basis for treatment : Consent.
Security : The information is stored on a secure server. Contact us for further information on safety.
Read more here.
What is the online store's treatment basis?
* Fill in name the company processes certain types of personal information. You will find the types of data we process in the overview above. Our basis for treatment is in most cases consent, with one exception. This means that we collect and process personal data based on the consent of the data subject. When purchasing in our online store, on the other hand, the basis for processing is not consent, but the necessity for entering into an agreement in addition to statutory requirements for bookkeeping.
Processing of certain types of personal data outside the EU and the EEA
* Fill in name the company processes certain types of data outside the EU and EEA, at a third-party provider of technical solutions. The list of personal data that is processed (see “When do we process personal data?”) Contains details of which data is partly processed outside the EU / EEA. This information is handled from Norway, but is processed at * Insert third party provider outside the EU / EEA, if you are using any *, with headquarters at * Insert third party providers address *.
The processing of information about EU and EEA citizens in the USA has been approved by the European Commission, through an agreement on an adequate level of protection for personal data, called the EU-US Privacy Shield.
Processing of this personal data by * insert third party provider outside the EU / EEA * only includes * insert processing activity *, and further handling of the information is done from Norway, with * insert third party provider outside the EU / EEA * as a tool.
Processing of certain types of personal data outside the EU and the EEA The online store uses third-party suppliers who process personal data outside the EU and the EEA. Below you see who, where, how and why this is done:
The online store does not use third-party suppliers outside the EU and the EEA. Third party supplier outside the EU / EEA:
* Write the name of the third-party supplier that processes information from the online store outside the EU / EEA, e.g. Mailchimp *
Where is the information processed:
* Enter the country outside the EU / EEA in which the third-party supplier processes information, e.g. “USA” *
The country's laws offer adequate protection of personal data:
* Write: «Yes» or «No». See this list of countries that the EU believes have adequate protection of personal data. *
Necessary guarantees in place for transfers to land without adequate protection:
* If you share personal data with countries that are not approved by the EU (see previous point), you must document what makes the transfer still legal here. See GDPR Article 46 for the requirements that are set if this is the case. If the country is approved by the EU, this point can be removed *
Your rights Access to your own personal information:
If you are registered in our systems, you have the right to access the data we have about you, should you wish to do so. This means that you can have the data sent to you, or you can be informed where you can find this data. In some cases, we may need to request additional information about you in order to verify your identity before you can gain access. Contact the treatment manager if access is desired.
Correction of own personal information:
If you are registered in our systems, but want us to delete the information we have about you, you have the right to do so. If you want to delete your data, please contact us via e-mail address here. We reserve the right that in some cases there may be reasons why the data can not be deleted immediately, if you have entered into a contract with us, and this data is necessary for the maintenance of this contract. In some cases, we may need to request additional information about you in order to verify your identity before you can gain access. Contact the data controller if deletion is desired.
Restrict processing of own personal data:
If you are registered in our systems, and wish to limit the processing of your personal data, you have the right to request this. You can request that certain forms of treatment be discontinued, or you can request that we end all treatment. We reserve the right that in some cases there may be legal reasons why such restriction of treatment can not be performed. Deletion of data can then be an alternative, if a general restriction is not possible according to current regulations. In some cases, we may need to request additional information about you in order to verify your identity before we can make the changes. Contact the treatment manager if limitation of treatment is desired.
If you are registered in our systems, and the collection and processing of this personal information is performed automatically and is based on consent, you have the right to transfer this information to other suppliers. You can request this from us, and you then have the right to receive this information in a structured, commonly used and machine-readable format. You may also have the right to have this data transferred directly from us to another provider, if this is technically possible. In some cases, we may need to request additional information about you in order to verify your identity before we can do so. Contact the data controller if transfer or transfer of your personal information is desired.
Withdraw consent for the processing of own personal data:
With the exception of information you provide in connection with the purchase, all processing of personal data at * Fill in the name of the company is based on a consent. You have the right to withdraw your consent at any time, and the processing of this personal data for the relevant purpose shall then cease. If the information is only used for the purpose for which you withdraw your consent, the information must also be deleted. In some cases, we may need to request additional information about you in order to verify your identity before we can do so. Contact the data controller if you wish to withdraw your consent to one or more processing of personal data.
Complaint about processing of own personal data:
If you wish to complain about the way your information is processed, or anything else related to your personal information, you have the right to do so. We hope you want to send an e-mail or otherwise contact the data controller (the contact information for the data controller can be found at the top of this page). The data controller is responsible for safeguarding your rights, and helps you with whatever you may be wondering about.
You also have the right to contact the Norwegian Data Protection Authority if you disagree with decisions or treatment methods at * Fill in the name of the company.